Frequently Asked Questions About Summit Rose Laundry & Cleaning 

Serving Summit County and Grand County Colorado Since 2005

Summit Rose is a family owned Commercial Laundry and Full-Service Cleaning business based out of Silverthorne, Colorado. We have a video series that can give you more information about our business, services, and some of the questions listed in our Frequently Asked Question section.

We want to answer your questions and help you feel comfortable using us for your commercial laundry, commercial grade linens, and full service cleaning needs. Please fill out the contact form below, send us an email, or give us a call.

 
 

 Below is a list of Frequently Asked Questions. If you don’t see your question answered below, please fill out our online form, and we will add your question and answer to this section

Thank you for visiting Summit Rose.

Contact Form

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FAQ’s

Laundry

 

Do you pickup Dirty Laundry?

Yes, Laundry Only customers will have their dirty linens picked up when they are ready for us at their location and delivered back to them once the linens are cleaned. Full Service Cleaning customers will have their liens collected and replaced when their property is cleaned.

Do you have sheets and towels or do I have to buy my own?

Yes, we have a linen supply warehouse located in Silverthorne Colorado that is fully stocked with commercial grade linens. We can also use linens that you provide, but consumer grade linens will need replaced much faster than commercial grade linens and since we buy so many linens in bulk we are able to pass our savings to you.

How do you know how much to charge for laundry services?

We weigh every shipment of linens once they are cleaned and dried because a few wet towels will result in you being over charged and that isn’t what we want.

Do you organize dirty linens?

Yes, we sort all linens that arrive at our commercial laundry facility. This allows us to inspect each item for stains and damage. If linens are damaged then they are removed from use. If the linens are stained then we will send them over to our spot treatment station before they are washed.

How do you remove stains?

During the sorting process we identify stains and send the stained linen to our spot treatment station. We then use a special formulation of pre-wash spot treatment chemicals to remove difficult stains such as mascara or wine. If the stain can not be adequately removed then the sheet, towel, pillowcase, etc. is taken out of use.

How much laundry can you wash?

Our commercial laundry facility can was and dry thousands of pounds of linens every day. During peak rental season we can operate the facility 24/7 which allows us to double our capacity so you never have to worry about not having clean linens for your guests. It doesn’t matter if you rent one unit or operate a hotel, we can take care of your laundry needs.

Will drying my sheets damage them?

When we dry your linens we are sure to not over dry and we will hand fold items such as fitted sheets that can’t be processed through our commercial press. Linens go through a significant amount of stress from being used, removed, packed, washed, dried, pressed, folded, shipped, and placed back on the bed or in the bathroom. It is very important to use linens that are commercial grade to stand up to this type of use and abuse.

Do you iron the sheets?

We use a commercial press that effectively irons the sheets flat and then the machine folds the sheets and stacks them. The press is not an ironer in the traditional sense, but it yields the same results but at much faster rate. We do not press fitted sheets because the extreme heat would damage the elastic bands, so fitted sheets are dried at the correct temperature and hand folded.

Do you fold sheets?

All linens that we was are folded. Flat sheets and pillowcases are pressed and folded by our commercial press, but fitted sheets and towels are hand folded to prevent damage to the fabric. The folded linens are then placed into laundry bags and shipped back to our laundry only customers, or taken to our linens supply warehouse in Silverthorne to be used the next time we clean your property.

How will I receive my clean laundry?

Your cleaned linens will be folded and packed into laundry bags. The laundry bags are then delivered to you if you are a laundry only customer, or they are taken to our linen supply warehouse in Silverthorne to be used the next time that we clean your rental property.

Do you deliver clean laundry?

If you are a laundry only customer we will deliver your cleaned linens folded in laundry bags. You can choose what days you accept deliveries, or we can bring you the clean laundry as soon as it is ready. If you are a full service cleaning customer your liens will be swapped out the next time we clean your property.

Does your laundry process kill COVID-19?

Yes, the hydrophilic and hydrophobic properties of the chemicals that we use to wash your linens, along with the run time of the washing cycle we use ensures that your linens are clean and safe to be used by your next guests.

 

Cleaning

 

What do you do when you clean?

Our standard cleaning includes an assessment of the property, gathering the linens, turning down the beds, dusting flat surfaces, sanitizing hard surfaces, restocking supplies, cleaning dishes, cleaning appliances, vacuuming, mopping, and taking out the trash. There is a significant amount of detail that goes into each one of these categories to meet our level of standards.

What is a deep clean and when do I need one?

A deep clean is an extremely thorough cleaning that goes above and beyond what you guests would ever expect from a rental property. Deep cleans should be performed either at the beginning or end of your rental season to set a baseline for your rental property. Deep cleans are also recommended by us or suggested by you after a large and inconsiderate group used your rental property.

How do you spend your time while cleaning?

The amount of time that we spend on each section of your home depends on what we find during the initial assessment. Some renters never use the kitchen and others make huge holiday meals, so the amount of time cleaning that specific area can vary greatly depending on the renter. This is why our initial assessment and years of experience are so important when first entering your rental property to clean.

What do you do with the dirty laundry?

We gather all of the dirty linens and take them back to our linen supply warehouse located in Silverthorne. We then take all of the dirty linens that we collected to our commercial laundry facility. New linens are used to replace all of the linens in the property not just the ones that look dirty.

Are the beds clean?

Yes, the beds are one of our largest areas of focus. the sheets are replaced with new linens and great care is taken to make sure the bed is ready for your next guest. All of our flat sheets and pillow cases are pressed to make sure that they look the best they can for your next guest.

How often do you dust the house?

Every time we visit the house we dust the flat surfaces in the house and anywhere else that dust is noticeable. If you want us to dust can lights on tall vaulted celling’s we recommend scheduling a deep clean which most people either do at the start of end of their rental season.

Is the house sanitized?

Parts of the house are sanitized such as all hard surfaces found in the kitchen and bathrooms. Other surfaces such as floors are vacuumed and mopped, but sanitizing carpet and furniture is not a service we specialize in. If you need your furniture to be sanitized you may have to contract a steam vacuum service.

Do I need to provide my own supplies?

We will supply the bathrooms and kitchen with supplies. These supplies in the bathroom include; soap, shampoo, condition, body lotion, toilet paper, and trash bags. The supplies in the kitchen include; dish soap, dish sponge, dishwasher detergent, paper towels, and single use coffee packets.

Are the dishes washed by the guests?

We will wash all of the dishes in the house. When we perform our initial assessment we also collect any dishes that didn’t find their way back to the kitchen and start the dishwasher before we start cleaning the rest of the house. Once the dishes are clean we will put them back into the cabinets so they are ready for your next guest.

When do appliances get cleaned?

Appliances get cleaned every time that we clean your property. We clean ovens, ranges, microwaves, refrigerators, and any other appliance that the house has in the kitchen. Unused food and anything that was left behind by the guests is removed.

How often do you vacuum?

We vacuum every time we clean your property. We do our best to vacuum our way out of your property to ensure that the house looks amazing for your guests without any foot prints in the carpet.

How often do you mop?

We mop the floor every time we clean. When we mop the floor we try to mop our way out of the room we are mopping to prevent foot prints from being left behind.

Do you take out the trash?

Every time that we clean we also remove the trash from the property. We collect all of the trash in the house and take it to either our dumpster or the complex dumpster if we are cleaning a condo.